Privacy policy

Privacy Policy

Velure Lashes

Velure Lashes values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our website.

Information We Collect

When you visit our site or place an order, we may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely through third-party providers)

  • Order history and customer support messages

We automatically collect certain information about your device, including:

  • IP address

  • Browser type

  • Pages visited and interaction data

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your order

  • Provide customer support

  • Send promotional emails (only if you opt in)

  • Improve our website and customer experience

  • Prevent fraud and unauthorized activity

Payment Information

Velure Lashes does not store or have access to your full payment details. All payments are securely processed through trusted third-party payment gateways.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

Your data may only be shared with:

  • Payment processors

  • Shipping and delivery partners

  • Legal authorities if required by law

All third parties are required to protect your information and use it only for the services they provide.

Cookies

Our website uses cookies to:

  • Improve site functionality

  • Analyze traffic and usage

  • Remember your preferences

You can choose to disable cookies in your browser settings, but this may affect site performance.

Data Security

We take reasonable measures to protect your personal information. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your information

  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

Changes to This Policy

Velure Lashes reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.